At DHL, we offer solutions to fit the needs of small and medium sized customers and with our reputation for excellence in customer service, you can always trust we’ll be the perfect partner for your business.
We support small business growth by making it easy to do business with us.
Whether one of your machines urgently needs a spare part or a customer is expecting one of your products, DHL helps you choose the right service, takes care of customs handling and offers full visibility on the status of your shipments at all time.
DHL invented the air express business in 1969 and today has an extensive network across the world. This means we have the experience to deliver excellence for your business every day. And we have the facts to prove it!
GOLD 1 - Best Contact Centre Professional
SILVER 3 - Including Best Inhouse Contact Centre & Best Contact Centre Manager
BRONZE 3 - Including Best Innovative Tech Adoption & Best Contact Centre Manager
GOLD 2 - Technology Innovation Contact Centre & Best Outbound Professional
SILVER 2 - Best Inbound Contact Centre & Best Inbound Contact Centre Manager
BRONZE 2 - Customer Satisfaction Management Process & Best Outbound Contact Centre Manager
GOLD 6 - including Best In-House Inbound Contact Centre & Process Excellence
SILVER 1 - Professional Outbound Professional
BRONZE 1 - Best In-house Outbound Contact Centre
Gold (2014 & 2015) Platinum (2016)
Penang, Kuala Lumpur, Johor Bahru
Kuala Lumpur, Melaka, Penang, Petaling Jaya, Seremban